TERMS & CONDITIONS

Payment & Deposits

  1. At airport & cruise pickups after 60 minutes additional charges apply for parking and waiting times.
  2. On your credit card statement you will be charged to Regal Chauffeurs Ltd.
  3. All quotes are not fixed prices, but only an estimate and do not include any additional waiting time applied during unforeseen circumstances such as traffic delays.

Cancellations & Refunds

  1. If a standard booking is made a minimum of 2 days in advance, you will be eligible for refunds. If a booking is cancelled by the customer within 1 day prior to the booking time, 100% of all payments will be fully refundable. Cancellations made after the 1-day period will be non-refundable.

  2. If a multiple vehicles booking is made a minimum of 4 days in advance, you will be eligible for refunds. If multiple vehicle bookings are cancelled by the customer within 3 days prior to the booking time, 100% of all payments will be fully refundable. Cancellations made after this 3-day period will be non-refundable.

  3. If the customer fails to be available for pick-up at the time and place requested, all payments will be non-refundable.

Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Regal Chauffeurs Ltd. relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Regal Chauffeurs’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is: 15-17 High Street, Elstree, Borehamwood, Hertfordshire, WD6 3BY

Our company registration number is 15369136 registered in England. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Privacy

The pages on the website (‘the website’) are published by Regal Chauffeurs Ltd.

We will not collect any information about individuals, except where it is specifically and knowingly provided by them.

When you visit our website, our web server collects some basic information such as your internet service provider’s domain name, which pages you accessed on our site, and when.

We use this information only to analyse the use of our website to help guide improvements. We do not collect any personally identifiable information.